Get in Touch with Safiri by Citrus

Smart. Safe. Seamless.

At Safiri by Citrus, we're dedicated to redefining school transport with technology you can trust. Whether you're a school administrator, parent, driver, or have a general inquiry, our team is here to provide personalized support. Reach out today and experience a service that's as reliable as it is innovative.

Contact Options Overview

Our support channels are designed to ensure you receive the assistance you need—quickly and efficiently. Choose from our intuitive contact form, direct phone or email support, or connect live with our team.

Contact Form

Fill out our simple contact form to let us know how we can help.

Go to Contact Form

Direct Contact

Reach our support team, sales department, or business development directly.

See Contact Details

Live Support

Get real-time assistance through live chat or request a callback.

Access Live Support

Contact Form

Fill out our simple contact form to let us know how we can help.

Direct Contact Information

Prefer to speak with someone directly? Get in touch using one of the following:

Customer Support

Sales Team

Business Development

Live Support Options

For real-time help, try our Live Chat widget available on this page, or request a callback.

Live Chat

Chat with our support team in real-time.

Request Callback

We'll call you back at your convenience.

Our Support Team

Our dedicated support team, including experts like Isaac Mwangi and Akinyi Mutua, is on standby to answer your questions and guide you through our services.

Frequently Asked Questions

How quickly can I expect a response to my inquiry?

We aim to respond to all inquiries within 24 hours during business days. For urgent matters, we recommend using our Live Chat feature or calling our support line directly.

How can I schedule a demo of the platform?

You can request a demo by selecting "Request Demo" in the Inquiry Type dropdown of our contact form, or by contacting our sales team directly. We'll arrange a convenient time to showcase our platform's features.

What information should I provide for technical support issues?

For technical support, please include your account details, a detailed description of the issue, any error messages you've encountered, and steps to reproduce the problem. Screenshots or screen recordings are also very helpful.

Visit our Full Support Center

Company Location

Visit our headquarters or use our interactive map to find us

Physical Address

123 Safiri Road
ABC Business Park
Westlands, Nairobi
Kenya
Map location of Safiri by Citrus

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Connect on Social Media

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Ready to Get Started?

Take the next step towards a smarter, safer, and more seamless school transport experience.

Register Now

We look forward to hearing from you and providing the outstanding service you deserve. For any inquiries, please don't hesitate to contact us—your journey to smarter school transport starts here.