Pricing Overview
Value Proposition
Experience a pricing structure that delivers exceptional value through clarity and efficiency. Our model is designed to meet the diverse needs of parents and schools while maintaining our commitment to safety and innovation.
Pricing Transparency
Every cost is clear from the start. We believe in straightforward pricing that builds trust, ensuring you always know exactly what you're paying for.
Our Pricing Model
10% Service Fee
Direct Payment Model
Parents pay via our platform with a 10% service fee applied directly at the point of payment. This ensures seamless transactions and a hassle-free experience.
Indirect Payment Model
Schools incur a 10% subscription fee for managing external payments, integrating your financial operations into one streamlined process.
SMS Communication Costs
When offline, SMS communication costs are billed directly to parents, ensuring you only pay for what you use.
Subscription Plans
Full Term Payment
- One-time payment for complete term
- Simplified billing process
- No recurring payment hassles
- Potential discount opportunities
Monthly Payment
- Spread payments over the term
- Enhanced financial flexibility
- Automated monthly billing
- Payment reminders
Actual pricing is determined by your school's transport fee structure and selected routes.
Subscription Tiers
Our flexible pricing model is customized based on your school's size and transport volume. You pay only for the capacity you need.
Basic
- 10% service fee
- Core platform features
- Basic reporting
Standard
- 10% service fee
- All core platform features
- Advanced reporting
- Custom route management
Premium
- 10% service fee
- All platform features
- Comprehensive analytics
- Dedicated account manager
- API integration options
Custom
For schools with unique requirements or specialized needs, contact us for a custom pricing plan.
Invoicing System & Financial Tools
Fee Breakdown
Receive detailed invoices showing the exact breakdown of all fees and charges, ensuring complete transparency.
Real-time Payment Confirmation
Get instant payment confirmations via SMS and in-app notifications as soon as your payment is processed.
Transaction History
Access your complete payment history at any time, with searchable and filterable records for easy reference.
Sample Parent Invoice
Auto-Generated Invoices
Save time with automatically generated invoices for all transport services based on your fee structure.
Payment Reminders
Automated payment reminders sent to parents help increase collection rates and reduce administrative burden.
Financial Reports
Generate comprehensive financial reports for accounting, tax purposes, and internal financial analysis.
Sample School Invoice
Financial Dashboard
Visual insights into your revenue and expenses with dynamic charts and graphs for at-a-glance financial monitoring.
Payment Analytics
Detailed analytics to help you make informed decisions with comprehensive data on payment patterns and behaviors.
Data Export
Easily export financial data for further analysis in your preferred accounting system or spreadsheet software.
Financial Dashboard Preview
Custom Pricing Options
Pricing FAQ
Common questions about our pricing model and payment options
How is the 10% service fee calculated?
The 10% service fee is calculated based on the total transport fee charged by the school. For example, if the school's transport fee is KES 10,000, the service fee would be KES 1,000. This fee covers platform maintenance, customer support, security measures, and continuous improvements to enhance your experience.
Can we customize our payment schedule?
Yes, Safiri by Citrus offers flexible payment scheduling options. Schools can choose between monthly or quarterly invoicing for subscription fees. Parents can choose between full-term payments or monthly installments based on their preferences and financial needs. For more customized schedules, please contact our support team.
Are there any hidden costs or additional fees?
No, we believe in complete transparency. The only fees you'll encounter are the 10% service fee and potential SMS costs when offline communication is required. All fees are clearly displayed before payment, and there are no setup fees, maintenance charges, or hidden administrative costs. Our pricing model is designed to be straightforward and predictable.
How do SMS costs work when offline?
When internet connectivity is unavailable, the platform automatically switches to SMS communications for critical notifications such as pickup alerts or delay notifications. These SMS costs are billed directly to parents on a pay-as-you-go basis. The exact cost per SMS follows standard telecom rates and appears as a separate line item on invoices for complete transparency.
Can we change our subscription tier as our school grows?
Absolutely! We understand that schools grow and their needs evolve. You can upgrade your subscription tier at any time to accommodate increased student numbers or transport vehicles. The change typically takes effect in the next billing cycle, and our team will help ensure a smooth transition with minimal disruption to your services.